Web Site Terms and Service Agreement

YourWebsiteExpress.com is owned by Golden Ratio Media, LLC. This Service Agreement is a legal agreement between Customer (either an individual or a single entity and will be referred to herein as "Customer") and Golden Ratio Media, LLC (referred to herein as "Company "). This Agreement constitutes the entire agreement between Customer and Company.

1. Terms

By accessing this web site or utilizing Company's web services and digital products, Customer is agreeing to be bound by these web site Terms and Service Agreement, all applicable laws and regulations, and is responsible for compliance with any applicable local laws. If Customer does not agree with any of these terms, Customer is prohibited from using Company's services and products or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

When Customer purchases one of Company's web packages, permission is granted to use Company's template design (Looks) and content management software only during the duration of Customers paid and active subscription. Use of Company's template designs and software will not be granted once Customer's account is no longer active whether due to Customer's discontinuation or an expulsion by Company due to terms violation.

1. Customer cannot use the design graphics from a template design on any medium outside of the website which it has been assigned to and is hosted by YourWebsiteExpress.com.
2. If Customer purchases any customization to one of Company's design template it does not grant ownership of the template or allow for external use of that template. Ownership of a template design is only transferred to the Customer when a full and outright purchase is made for a specific template design. In that case the design will be removed permanently from the YourWebsiteExpress.com catalog and with original design files transferred to the purchasing Customer.

Ownership of premium and original services content, such as print and graphic design shall be transferred to the client only after the service has been paid in full and if Customer's account with Company is in good standing.

This license shall automatically terminate if Customer violates any of these restrictions, violations are decided by Company's sole discretion.

3. Limitations

In no event shall Company or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the services and products provided by Company, even if Company or a Company authorized representative has been notified orally or in writing of the possibility of such damage.

4. Content

Content that is posted on a hosted website cannot violate US copyright laws. Customer is solely responsible for all text, graphics, data and all other aspects of Customer’s website content. Customer warrants that it owns or has the right to use and offer the content on its website. Company may terminate Customer's hosting contract if copyright violations occur. Company does not allow pornographic content or materials to be posted on a hosted website. This includes content considered 'XXX' by industry standards. Content or images of nudes in an artistic manner are permitted, as long as they are not considered obscene or offensive and meet standards set in US law. Posting any malicious content will result in an immediate termination of hosting services. Company is not liable for content posted by Customer on Customer's website.

5. Refunds

Website Hosting
We offer a 14 day guarantee on website hosting services. If Customer is not satisfied with their hosting experience then the full hosting payment will be refunded. The 14 day period begins when the Customer is sent via email the temporary url to access the website with the username and password. Whether the website domain name points to the website or the website is live and/or completed is not a factor. Customer must request a refund within the 14 day period via written communication or over the phone to our support staff in order to be eligible for the hosting refund. Once the Customer exceeds the 14 day period they are no longer eligible to request a full or partial refund regardless if they paid for 1 month or a full year of hosting. Cancellation requests must come from the account holder or an individual that the account holder has authorized as an account contact. Customer is not eligible for a refund if they violate any of our hosting terms and the account is terminated by Company, even if their account termination is within the 14 day period.

Design and Premium Services:
All other services outside of website hosting is considered a design and/or premium service. If Customer orders and pays for a project but Company has not yet started on the project, Customer is entitled to a full refund if they decide to cancel the project. If Customer orders and pays for a project and then decides to cancel the project but Company has already started on the project and/or completed up to 1/2 of the project then Customer is only entitled to a refund of half of the total project price. If Customer orders and pays for a project and then decides to cancel the project but Company has already completed more than 1/2 of the project then Customer is not entitled to a refund. Customer must cancel project and request a refund via written communication or over the phone to our support staff. Cancellation requests must come from the account holder or an individual that the account holder has authorized as an account contact. All materials pertaining to a cancelled project whether incomplete or completed will be given to the Customer upon cancellation. Unless client has not met the payment requirements above. If Customer orders a project or service and requests that the work begin but has not yet paid for such services Customer is obligated to pay for the amount of work completed by Company. Percentage of work completed in regards to project totality is decided by Company's sole discretion.

6. Site Terms and Service Agreement Modifications

Company may revise these terms at any time without notice. By using this web site and acquiring Company's services, Customer is agreeing to be bound by the current version of the Terms and Service Agreement.

7. Governing Law

Any claim relating to Company or it's services, products, or YourWebsiteExpress.com web site, shall be governed by the laws of the State of Colorado, without regard to its conflict of law provisions.

Updated: Mar. 29, 2012